AI implementation & fractional CTO · United States & Canada
Put AI to work in your business in weeks, not quarters.
An agent that picks up every call. Automation that takes the repetitive work off your team. Reporting you can actually question, instead of a spreadsheet rebuilt every month. We scope it on a thirty-minute call, quote a fixed price, have it live in two to four weeks, and then keep it running — because what kills most AI projects is having nobody left to own them.
- Live in 2–4 weeks
- Fixed project price
- Runs in your own tenant
- 30+ years in IT
- Remote across the US & Canada
What we build
Four projects that pay for themselves.
These are the ones we get asked for most, and the ones where the return is easy to argue rather than theoretical. Each has a number attached before we start.
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AI phone agents
A 24/7 agent that picks up every call, works out what the caller actually needs, and drops the booking onto the right person’s calendar. No more leads lost to voicemail at 5:10pm, on a Saturday, or while someone is already on the line.
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Workflow automation
The tools you already run — sales, billing, scheduling, mail — joined up so the repetitive steps run themselves. Nobody re-keys the same order twice, and the transcription mistakes that quietly cost real money stop with it.
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Live reporting you can ask questions of
The report somebody rebuilds by hand every month, replaced by something you can query whenever you want — including the questions nobody thought to add a column for.
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Safe AI adoption
Your people are already using AI. We find out what is really in use, write a policy they will follow, and give them sanctioned tools so client data stops leaving through a browser tab.
How it works
Three steps, and you can stop after the first.
No procurement marathon and no discovery phase to pay for. The first step costs you half an hour.
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A 30-minute discovery call
We ask where the work piles up and what systems you run. You leave knowing what we would build first, what it should cost, and how long it should take. Free, and there is no obligation to go further.
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We build it, for a fixed price
You approve a defined scope and a defined number. We connect it to the systems you already use — nothing gets ripped out and replaced — and it goes live in two to four weeks.
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We run it, and keep running it
Integrations break when vendors change things. We monitor it, fix it, and improve it on a predictable monthly cost, so it is still working a year from now. This is the step almost nobody else is offering.
Start here
Find out what AI would be worth in your business.
Thirty minutes, no charge, no obligation. We’ll tell you which one or two things we’d build first and what they should cost — or that nothing here is worth it yet, if that’s the honest answer.
Why BSD
The hard part of AI was never the AI.
The models are a commodity now. Anyone can rent one. What decides whether an AI project becomes something your staff use on a Tuesday afternoon is everything around it: what it connects to, who is allowed to grant that access, where the sensitive data sits, and who is still there in six months when it needs changing.
That is infrastructure work, and it is what we have done for thirty years. We are not an AI startup that will learn your systems on your budget, and we are not a consultancy that hands you a pilot and moves on. We build it, we secure it, and we are the ones who pick up the phone when it misbehaves.
You do not have to be an IT client of ours for any of this. It just explains why we are unusually quick at the part everyone else finds slow.
Two ways to start
Know what you want built? Or need help deciding?
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You know the problem
AI Implementation
Calls going unanswered, or a team buried in duplicate data entry. You already know what hurts, so we can price it and get moving.
See how we implement AI -
You need to decide first
Fractional CTO
You know you should be doing something with AI but not what. A senior person works out where it would pay off, in what order, before anyone builds.
See how fractional CTO works
The risk nobody is checking for
Ask around your own company and you will probably find it. A client list dropped into a free chatbot because reformatting it by hand would have taken the afternoon. A signed agreement fed to a summariser to get the renewal dates out. Nobody was being reckless. They were reaching for something that sits one browser tab away, costs nothing, and never asks who the data belongs to.
The trouble is that a free consumer tool sits outside every promise you have made about confidentiality — to your clients, to your regulator, and to whoever underwrites you. Whatever gets pasted in can be kept and trained on, and you have no way to pull it back. In a regulated practice that is a reportable incident born out of an ordinary productive afternoon, and no vulnerability scan will ever surface it.
Banning AI does not fix it; it just moves it onto personal phones where you cannot see it. Giving people a sanctioned tool that does the same job inside your own environment does. That is part of every build we do, not an upsell.
Questions people ask before booking
Do we have to be an existing IT client of yours?
No. Plenty of the businesses we do this work for use a different IT provider, or handle IT in-house, and we are happy to build and run AI alongside them. It is fair to say the work goes faster when we also run your environment, because there is nothing to discover and no access to request, and some clients move their IT to us for exactly that reason. But it is not a condition, and we will not make it one.
What actually happens on a discovery call?
It is a conversation, not a pitch, and it takes about thirty minutes. We ask what your team spends time on, where work gets stuck, and what systems you run. By the end we will tell you which one or two things we would build first, roughly what they should cost, and roughly how long they should take. If we think nothing here would pay for itself yet, we will say so, and that is a perfectly normal outcome. There is no charge and no obligation.
What does this cost?
You pay a fixed fee to build it and a flat monthly amount to keep it running and supported. One phone agent is a small, self-contained piece of work. Joining up several systems is a bigger one. Either way the number comes before anything starts, next to what we think it will give back, and we will say so directly when a piece of work looks like it will not earn its keep.
How quickly can something be live?
A first project is usually running in two to four weeks, and an AI phone agent can be taking calls sooner than that. Bigger automation touching several systems takes longer, so we ship it in stages and put the first useful piece in front of your team quickly. What we refuse to repeat is the pattern where a quarter disappears and all you own is a slide deck.
Our staff are already using AI tools nobody approved. Is that a problem?
It is the normal situation rather than the embarrassing exception, and it is worth handling calmly. A free tool sits outside every promise you have made about confidentiality, and whatever gets pasted into it can be kept indefinitely. We find out what is genuinely in use, agree rules your team will follow rather than route around, and stand up an approved tool that does the same job without the exposure.
What if we don’t know what we should be building?
That is most people, and it is what the discovery call is for. If the picture is bigger than one project, the honest first step is usually a short piece of fractional CTO work: a senior pair of eyes working out where AI would genuinely earn its money here, and in what sequence, ahead of any build. It is the cheapest stage of the whole thing and the one most often skipped.
Where do you work?
Across the United States and Canada. Phone agents, automation, and reporting are all built and supported remotely, so location rarely matters, and we already run environments spread over several time zones. We are a Canadian company, which occasionally matters for contracting and data-residency questions, and we are glad to work to either country’s requirements.