1. Introduction

BSD IT Services (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or communicate with us via SMS.

2. Information We Collect

We collect information that you provide directly to us, including:

Contact details: Name, email address, and phone number.
Business information: Company name and size.
Technical details: Information submitted through our contact forms.
SMS Opt-In Data: If you provide your phone number, we collect your explicit consent to receive text messages. Consent to receive text messages is not a condition of purchase.

3. How We Use Your Information

We use your information to:

Provide technical support and environment assessments.
Send service updates and cost-saving estimates.
Manage our relationship with you through our CRM systems.
Improve our website and marketing efforts.

4. Sharing of Information

We do NOT sell personal information. We may share data only with:

CRM and automation platforms (e.g., GoHighLevel) that you consent to for service delivery.
Service providers assisting with our business operations.
Authorities if legally required.
Mobile Information Sharing: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS Communications

By providing your phone number and opting in, you agree to receive SMS notifications regarding technical support, security assessments, and hardware updates. Message and data rates may apply. You can cancel the SMS service at any time by texting “STOP”. For help, text “HELP”.

6. Data Storage and Security

Your data is stored securely using encrypted systems and reputable service providers. We use industry-standard security measures to protect your personal information from unauthorized access.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request the correction or deletion of your data.
Opt-out of any communication (Email or SMS) at any time.

8. Cookies & Tracking

We use cookies and tracking pixels (such as Google Analytics) to understand website performance and improve your user experience. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: info@bsditservices.com